Last updated: April 16, 2026
SMS Communications & Consent
This website may communicate with customers via SMS (text message) for service-related purposes. These messages are primarily used to provide customer support, scheduling updates, service notifications, and other information related to a customer’s requested service.
Customers may opt in to receive SMS communications by providing consent either verbally during a phone call or by submitting their phone number through this website’s contact form.
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Types of SMS Communications
Conversational (Customer Care)
One-to-one conversations started by the customer or related to a service they requested.
- Customer inquiries about services
- Scheduling conversations
- Service updates
- Questions about invoices or repairs
Marketing (when applicable)
Promotional messages intended to inform customers about services, discounts, or seasonal offers.
- Discount offers
- Seasonal promotions
- Messages such as “Book your spring tune-up now and save $50.”
Opt-In
Customers opt in to SMS messaging by giving consent either verbally over the phone or by submitting their phone number through this website’s contact form. By providing their phone number and agreeing to receive messages, customers consent to receive service-related SMS communications.
Opt-Out
Customers can opt out of SMS communications at any time. To opt out, customers may reply STOP, NO, or otherwise indicate that they do not wish to receive further messages. Once an opt-out request is received, we will immediately stop sending SMS messages to that phone number.
Help
Customers who need assistance may reply HELP to any SMS message. When a HELP request is received, support will be provided to assist with the request.
Data Sharing and Protection
SMS consent and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
Reasonable measures are taken to protect customer information and phone numbers are only used for communication related to requested services.
Types of Information Collected
- Full name
- Email address
- Phone number
- Address
- Equipment or service-related information
How Information is Collected
- Website contact or inquiry forms
- SMS opt-in forms
- Verbal communication over the phone
- Email communications
- Direct SMS responses
Contact Us
If you have any questions about this Privacy Policy, you can contact us through this website.